The Filterservice

From our own experience, we have learned that it is very difficult to remember to change filters when necessary.

We humans are already preoccupied with so many things that we are generally very grateful for anything we don't have to worry about...

That's why thousands of customers already celebrate this service and no longer forget about the all-important filter change.

To ensure you always have good water, it is essential to change the filters every 6 months. This is not only specified in DIN 1988, but also significantly ensures water quality.

It does not matter whether only 300 liters of water have been filtered in these 6 months or up to 10,000 liters. The time factor is what matters most to most users. Only large consumers sometimes need to install a new filter before the 6 months have elapsed. This is necessary if the maximum filter volume of 10,000 liters has been reached before the 6 months have elapsed.

The fact is that after 6 months and/or 10,000 liters, it can no longer be guaranteed that unwanted pollutants such as hormones, pesticides, chlorine, and heavy metals will be removed from your water with sufficient certainty.

That's why The Local Water Filter Service exists! So that you always have good water...

The filter service automatically reminds you when it's time to change your filter, so you don't have to set an alarm or call us to ask when the six months are up. Our software takes care of everything automatically. The first time, you will receive a reminder approximately 4 weeks before the replacement period expires, then several more times until the time comes and The Local Water sends you a new filter free of shipping costs. Until shortly before shipment, you can change your address and payment method at any time or, of course, cancel the filter service with a single click. In any case, the new filters will always be shipped after payment has been received.

In your customer account under the menu item “My Filter Service,” you can also see when your new filter will be delivered at any time or, if you wish, bring forward the delivery date or change it as you wish. Please also read the following article.

You can also change this yourself at any time in your customer account under the menu item “My filter service.”

Select the filter service you want to change and enter your desired date in the “Delivery date” submenu. Simply click on “Edit” and change the new date in the green box.

Yes. With just one click, an email, or a phone call, you can cancel the filter service at any time without waiting or giving a reason. As long as the filter has not yet been shipped, cancellation is possible at any time, and filters are generally only shipped immediately after payment has been received.

You can also easily cancel your filter service in the “My Filter Service” menu.

We call it a filter service because we take care of ensuring that you always have good water without having to worry about it. With a subscription, we always associate complex contractual situations with long-term cancellation periods. None of this applies to The Local Water's filter service. It can be canceled at any time with just one click, without waiting periods and without giving reasons. Simpler than Netflix.

Derzeit bieten wir Paypal, Kreditkarte oder Vorkasse an. Wobei Paypal und Kreditkarte weitestgehend automatisch funktionieren und du bei Vorkasse in jedem Fall vor Versand den Rechnungsbetrag für den neuen Filter überweisen musst. Wenn du also am liebsten direkt mit einem frischen Filterpaket erinnert werden möchtest, dann wähle lieber Kreditkarte oder Paypal als Zahlart.